Automatic email replies#
When a new email is received in the Ask-JGI mailbox an automated response is generated, which looks something like:
Thank you for your Ask-JGI enquiry. Your query will be picked up by a member of the Ask-JGI team soon.
In the meantime please reply to this email to provide any supplementary information to your question. Make sure you include this phrase somewhere in the email: {AskJGI-110}. This helps us to track how the AskJGI service is used.
Suggested additional information:
Your research question
Any relevant papers / draft manuscripts etc.
A description of your data (and a sample if you can send it)
Any relevant analysis scripts/code that you have produced so far.
It is important that, when you respond to the initial query, you either:
“reply all” to this automated reply from Ask-JGI, or
include the requested text (
{AskJGI-110}
in the example above) in the signature of your response.
This helps us to manage our query tracking system, as explained in our section describing the Ask-JGI tracker here.